Bushwalkers are often the first people to spot problems on Victoria’s tracks and trails - from dumped rubbish and blocked paths to damaged signs, bridges or trail infrastructure.
One of the easiest ways to report these issues is through Snap Send Solve.
Snap Send Solve allows the public to quickly report issues in parks and natural areas across Victoria. The free app or online form enables users to submit photos, location details, and descriptions of problems, such as litter, damaged facilities, or safety hazards, in under 30 seconds. Reports are routed directly to relevant teams for timely action, whether is be Parks Victoria, local councils or other land managers.
Why use it?
Snap Send Solve makes reporting faster and more accurate by sending:
- A GPS location
- Photos of the issue
- A description of the problem
This helps land managers quickly identify exactly where the issue is and what needs attention, reducing delays and streamlining maintenance responses.
What should you report?
Common trail issues include:
- Dumped rubbish
- Fallen trees blocking tracks
- Damaged signs
- Broken boardwalks or bridges
- Unsafe infrastructure
- Overflowing bins
- Graffiti or vandalism
A quick report from the trail can help improve safety, protect natural areas and support the teams and volunteers maintaining Victoria’s outdoor spaces.
Before you head out
Download the app before your next walk or ride and help keep Victoria’s trails safe and enjoyable for everyone. Snap Send Solve Official Website
Other ways to report issues in Victoria
While Snap Send Solve is great for everyday maintenance and infrastructure issues, some problems are better reported directly to the relevant Victorian authority.
You can also report:
- Illegal rubbish dumping or pollution to Environment Protection Authority Victoria
- Suspected illegal track clearing, native vegetation removal, wildlife harm or other environmental offences to the Conservation Regulator.
- Issues within parks and reserves directly to Parks Victoria
- Urgent hazards on local trails and shared paths to your local council
The more accurate information you can provide, including photos, GPS locations and clear descriptions, the easier it is for agencies to investigate and respond quickly.